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A+ Ouline

  1. 1.0 Computing Overview
    • 1.1 Course Introduction
      • 1.1.1 A+ Certification (3:13)
    • 1.2 Using the Simulator
      • 1.2.1 Using the Simulator (12:01)
      • 1.2.2 Explore the Lab Interface
    • 1.3 Hardware Basics
      • 1.3.1 Computing Basics (17:05)
      • 1.3.2 Computing Facts
      • 1.3.3 External Components (8:11)
      • 1.3.4 Ports and Connectors
      • 1.3.5 Set Up a Computer
      • 1.3.6 Internal Components (4:20)
      • 1.3.7 Exam Questions – Section 1.3
    • 1.4 Operating System Basics
      • 1.4.1 Operating Systems (10:27)
      • 1.4.2 Operating System Facts
      • 1.4.3 Using the Windows Interface (16:52)
      • 1.4.4 Windows Interface Facts
      • 1.4.5 Exam Questions – Section 1.4
  2. 2.0 PC Technician
    • 2.1 Protection and Safety
      • 2.1.1 Personal Safety (6:00)
      • 2.1.2 Safety Measures
      • 2.1.3 ESD (7:33)
      • 2.1.4 Protecting Against ESD (4:53)
      • 2.1.5 ESD Facts
      • 2.1.6 Environmental Concerns (7:12)
      • 2.1.7 Environmental Facts
      • 2.1.8 Exam Questions – Section 2.1
    • 2.2 Professionalism
      • 2.2.1 Professionalism (3:00)
      • 2.2.2 Professionalism Facts
      • 2.2.3 Exam Questions – Section 2.2
    • 2.3 PC Maintenance
      • 2.3.1 PC Maintenance (4:05)
      • 2.3.2 PC Maintenance Facts
      • 2.3.3 Protecting Power (15:40)
      • 2.3.4 Configuring UPS Settings (6:16)
      • 2.3.5 Power Protection Facts
      • 2.3.6 Install a UPS
      • 2.3.7 Exam Questions – Section 2.3
    • 2.4 Troubleshooting Overview
      • 2.4.1 Troubleshooting Process (7:35)
      • 2.4.2 Troubleshooting Process Facts
      • 2.4.3 Exam Questions – Section 2.4
    • 2.5 System Tools
      • 2.5.1 Using Task Manager (3:54)
      • 2.5.2 Using Management Consoles (5:31)
      • 2.5.3 Viewing System Configuration Information (7:48)
      • 2.5.4 Using Regedit (4:05)
      • 2.5.5 Windows Utilities Facts
      • 2.5.6 Exam Questions – Section 2.5
  3. 3.0 System Components
    • 3.1 Cases, Form Factors, and Power
      • 3.1.1 Cases and Form Factors (10:04)
      • 3.1.2 System Case Facts
      • 3.1.3 Power Supplies (9:38)
      • 3.1.4 Power Supply Facts
      • 3.1.5 Troubleshoot System Power
      • 3.1.6 Exam Questions – Section 3.1
    • 3.2 Motherboards and Buses
      • 3.2.1 Motherboard Components (6:27)
      • 3.2.2 Motherboard Facts
      • 3.2.3 Expansion Buses and Slots (3:36)
      • 3.2.4 Expansion Bus Types
      • 3.2.5 Exam Questions – Section 3.2
    • 3.3 Processors
      • 3.3.1 Processor Concepts (8:08)
      • 3.3.2 CPU Facts
      • 3.3.3 CPU Performance Facts
      • 3.3.4 Exam Questions – Section 3.3
    • 3.4 Memory
      • 3.4.1 Memory (7:09)
      • 3.4.2 Memory Types (13:09)
      • 3.4.3 RAM Facts
      • 3.4.4 Memory Factors (15:39)
      • 3.4.5 Memory Speed (17:50)
      • 3.4.6 Memory Characteristics
      • 3.4.7 Exam Questions – Section 3.4
    • 3.5 BIOS
      • 3.5.1 BIOS and CMOS (13:17)
      • 3.5.2 PC Boot Process (4:56)
      • 3.5.3 BIOS and CMOS Facts
      • 3.5.4 Exam Questions – Section 3.5
    • 3.6 Video
      • 3.6.1 Video Cards (3:31)
      • 3.6.2 Video Card Facts
      • 3.6.3 Exam Questions – Section 3.6
    • 3.7 Cooling
      • 3.7.1 System Cooling (11:30)
      • 3.7.2 System Cooling Facts
      • 3.7.3 Exam Questions – Section 3.7
  4. 4.0 Peripheral Devices
    • 4.1 Serial, Parallel, and PS/2
      • 4.1.1 Serial, Parallel, and PS/2 (9:19)
      • 4.1.2 Serial, Parallel, and PS/2 Facts
      • 4.1.3 Serial, Parallel, and PS/2 Connections
      • 4.1.4 Connect Devices
      • 4.1.5 Exam Questions – Section 4.1
    • 4.2 USB
      • 4.2.1 Universal Serial Bus (USB) (7:17)
      • 4.2.2 USB Components (2:00)
      • 4.2.3 USB Facts
      • 4.2.4 Install USB Devices
      • 4.2.5 Exam Questions – Section 4.2
    • 4.3 IEEE 1394 (Firewire)
      • 4.3.1 Firewire (3:31)
      • 4.3.2 Firewire Facts
      • 4.3.3 Connect Firewire Devices
      • 4.3.4 Exam Questions – Section 4.3
    • 4.4 Input Devices
      • 4.4.1 Input Devices (3:32)
      • 4.4.2 Input Device Facts
      • 4.4.3 Connect a KVM Switch
      • 4.4.4 Exam Questions – Section 4.4
    • 4.5 Display Devices
      • 4.5.1 CRT Monitors (15:04)
      • 4.5.2 CRT Monitor Facts
      • 4.5.3 LCD Monitors (6:28)
      • 4.5.4 LCD Monitor Facts
      • 4.5.5 Video Interfaces (7:24)
      • 4.5.6 Video Interface Facts
      • 4.5.7 Connect Monitors
      • 4.5.8 Configuring Display Settings (8:46)
      • 4.5.9 Install a CRT Monitor
      • 4.5.10 Choose and Configure a Monitor
      • 4.5.11 Install an HDTV Monitor
      • 4.5.12 Configure Dual Monitors
      • 4.5.13 Exam Questions – Section 4.5
    • 4.6 Sound Devices
      • 4.6.1 Digital Audio (9:04)
      • 4.6.2 Sound Cards (7:22)
      • 4.6.3 Sound Card Facts
      • 4.6.4 Sound Card Connectors
      • 4.6.5 Exam Questions – Section 4.6
    • 4.7 Device Installation
      • 4.7.1 Device Installation (5:47)
      • 4.7.2 Installing Devices (9:42)
      • 4.7.3 Managing Devices (11:13)
      • 4.7.4 Hardware Device Facts
      • 4.7.5 Device Installation Facts
      • 4.7.6 Manage Devices
      • 4.7.7 Exam Questions – Section 4.7
  5. 5.0 Storage
    • 5.1 Storage Devices
      • 5.1.1 Storage Devices (22:10)
      • 5.1.2 Storage Device Facts
      • 5.1.3 Storage Device Interfaces (7:31)
      • 5.1.4 Storage Device Interface Facts
      • 5.1.5 Exam Questions – Section 5.1
    • 5.2 Optical Media
      • 5.2.1 CD Drives (11:39)
      • 5.2.2 CD Format Facts
      • 5.2.3 DVD Drives (10:50)
      • 5.2.4 Blu-ray (6:46)
      • 5.2.5 DVD and Blu-ray Facts
      • 5.2.6 Optical Drive Facts
      • 5.2.7 Exam Questions – Section 5.2
    • 5.3 File System
      • 5.3.1 File System (5:11)
      • 5.3.2 Viewing File System Components (6:55)
      • 5.3.3 File System Facts
      • 5.3.4 Exam Questions – Section 5.3
    • 5.4 Managing Files
      • 5.4.1 File and Folder Properties (6:07)
      • 5.4.2 Managing Files (10:55)
      • 5.4.3 File Extension Facts
      • 5.4.4 Attribute Facts
      • 5.4.5 Manage Files
      • 5.4.6 Exam Questions – Section 5.4
    • 5.5 RAID
      • 5.5.1 RAID (13:02)
      • 5.5.2 RAID Facts
      • 5.5.3 Exam Questions – Section 5.5
    • 5.6 Disk Optimization
      • 5.6.1 Storage Optimization (15:44)
      • 5.6.2 Optimizing Disks (8:14)
      • 5.6.3 Disk Optimization Facts
      • 5.6.4 Perform Disk Maintenance
      • 5.6.5 Exam Questions – Section 5.6
    • 5.7 Libraries
      • 5.7.1 Implementing Libraries (6:32)
      • 5.7.2 Library Facts
      • 5.7.3 Exam Questions – Section 5.7
  6. 6.0 Networking
    • 6.1 Networking Overview
      • 6.1.1 Networking (9:14)
      • 6.1.2 Network Types (12:13)
      • 6.1.3 Networking Facts
      • 6.1.4 Exam Questions – Section 6.1
    • 6.2 Protocols
      • 6.2.1 Network Protocols (5:03)
      • 6.2.2 Protocol Facts
      • 6.2.3 Exam Questions – Section 6.2
    • 6.3 Addressing
      • 6.3.1 Device Addressing (11:42)
      • 6.3.2 IP Addressing (14:35)
      • 6.3.3 Addressing Facts
      • 6.3.4 Exam Questions – Section 6.3
    • 6.4 Network Configuration
      • 6.4.1 Network Devices (3:09)
      • 6.4.2 Networking Device Facts
      • 6.4.3 Networking Standards (6:48)
      • 6.4.4 Networking Standards Facts
      • 6.4.5 Exam Questions – Section 6.4
    • 6.5 Networking Media
      • 6.5.1 Cable Media (20:03)
      • 6.5.2 Coaxial Cable Facts
      • 6.5.3 Twisted Pair Facts
      • 6.5.4 Fiber Optic Facts
      • 6.5.5 Connect to an Ethernet Network
      • 6.5.6 Exam Questions – Section 6.5
    • 6.6 IP Configuration
      • 6.6.1 IP Configuration (13:48)
      • 6.6.2 Configuring TCP/IP Properties (5:52)
      • 6.6.3 Internet Connectivity Parameters
      • 6.6.4 Configure TCP/IP Settings
      • 6.6.5 Creating a Dial-up Internet Connection (2:20)
      • 6.6.6 Create a Dialup Internet Connection
      • 6.6.7 Exam Questions – Section 6.6
    • 6.7 802.11 Wireless
      • 6.7.1 Wireless Networking (15:46)
      • 6.7.2 Wireless Networking Facts
      • 6.7.3 Wireless Security (10:23)
      • 6.7.4 Wireless Security Facts
      • 6.7.5 Configuring a Wireless Connection (6:47)
      • 6.7.6 Connect to a Wireless Network
      • 6.7.7 Configure a Wireless Profile
      • 6.7.8 Exam Questions – Section 6.7
    • 6.8 Infrared and Bluetooth
      • 6.8.1 Infrared and Bluetooth (4:49)
      • 6.8.2 Configuring Bluetooth Connections (8:21)
      • 6.8.3 Infrared and Bluetooth Facts
      • 6.8.4 Exam Questions – Section 6.8
    • 6.9 Network Troubleshooting
      • 6.9.1 Network Troubleshooting (4:34)
      • 6.9.2 Troubleshooting Network Connectivity (9:26)
      • 6.9.3 Network Troubleshooting Facts
      • 6.9.4 Fix a Network Connection
      • 6.9.5 Exam Questions – Section 6.9
    • 6.10 IP version 6
      • 6.10.1 IP version 6 (8:13)
      • 6.10.2 IPv6 Facts
      • 6.10.3 Exam Questions – Section 6.10
    • 6.11 HomeGroup
      • 6.11.1 Implementing HomeGroups (8:31)
      • 6.11.2 HomeGroup Facts
      • 6.11.3 Exam Questions – Section 6.11
  7. 7.0 Printing
    • 7.1 Printers
      • 7.1.1 Printer Types (15:50)
      • 7.1.2 Laser Printers (4:51)
      • 7.1.3 Printer Type Facts
      • 7.1.4 Printer Interfaces (8:34)
      • 7.1.5 Printer Connection Facts
      • 7.1.6 Printer Characteristics Facts
      • 7.1.7 Choose a Printer
      • 7.1.8 Exam Questions – Section 7.1
    • 7.2 Printer Configuration
      • 7.2.1 Printing Configuration (6:56)
      • 7.2.2 Installing a Local Printer (5:33)
      • 7.2.3 Printer Configuration Facts
      • 7.2.4 Select and Install a Printer
      • 7.2.5 Exam Questions – Section 7.2
    • 7.3 Network Printing
      • 7.3.1 Network Printing (8:18)
      • 7.3.2 Installing a Network Printer (7:48)
      • 7.3.3 Network Printing Facts
      • 7.3.4 Configure Network Printing
      • 7.3.5 Exam Questions – Section 7.3
    • 7.4 Printing Management
      • 7.4.1 Configuring Printer Properties (11:21)
      • 7.4.2 Managing Print Jobs (8:29)
      • 7.4.3 Printing Management Facts
      • 7.4.4 Printing Troubleshooting Facts
      • 7.4.5 Configure Printer Properties
      • 7.4.6 Troubleshoot Printing
      • 7.4.7 Exam Questions – Section 7.4
  8. 8.0 Portable Devices
    • 8.1 Portable Devices
      • 8.1.1 Portable Devices (18:13)
      • 8.1.2 Notebook Components (8:31)
      • 8.1.3 Portable Device Facts
      • 8.1.4 Expansion Card Facts
      • 8.1.5 Notebook Power Facts
      • 8.1.6 Exam Questions – Section 8.1
    • 8.2 Power Management
      • 8.2.1 Portable Power (9:34)
      • 8.2.2 Configuring Power Options (10:47)
      • 8.2.3 Power Management Facts
      • 8.2.4 Edit Power Options
      • 8.2.5 Create a Power Plan
      • 8.2.6 Exam Questions – Section 8.2
    • 8.3 Troubleshooting
      • 8.3.1 Troubleshooting Power (8:12)
      • 8.3.2 Troubleshooting Video (12:10)
      • 8.3.3 Troubleshooting Components (10:33)
      • 8.3.4 Notebook Troubleshooting Facts
      • 8.3.5 Notebook Maintenance Facts
      • 8.3.6 Exam Questions – Section 8.3
  9. 9.0 Security
    • 9.1 Software Security
      • 9.1.1 Malware (3:39)
      • 9.1.2 Implementing Malware Protection (4:58)
      • 9.1.3 Malware Facts
      • 9.1.4 Exam Questions – Section 9.1
    • 9.2 Social Engineering
      • 9.2.1 Social Engineering (8:25)
      • 9.2.2 Social Engineering Facts
      • 9.2.3 Exam Questions – Section 9.2
    • 9.3 Authentication
      • 9.3.1 Authentication (2:57)
      • 9.3.2 Authentication Facts
      • 9.3.3 Password Facts
      • 9.3.4 Configuring Password Policies (6:22)
      • 9.3.5 Enforce Password Settings
      • 9.3.6 Using a Biometric Scanner (3:41)
      • 9.3.7 Exam Questions – Section 9.3
    • 9.4 BIOS Security
      • 9.4.1 BIOS Security (4:00)
      • 9.4.2 Configuring BIOS Security Settings (8:04)
      • 9.4.3 BIOS Security Facts
      • 9.4.4 Configure BIOS Security
      • 9.4.5 Exam Questions – Section 9.4
    • 9.5 Encryption
      • 9.5.1 Encryption (5:08)
      • 9.5.2 Encryption Facts
      • 9.5.3 Encrypting Files (3:09)
      • 9.5.4 Encrypt Files
      • 9.5.5 Exam Questions – Section 9.5
    • 9.6 Physical Security
      • 9.6.1 Physical Security (3:08)
      • 9.6.2 Physical Security Facts
      • 9.6.3 Wiping a Disk (2:39)
      • 9.6.4 Configuring a Screen Saver Password (3:51)
      • 9.6.5 Require a Screen Saver Password
      • 9.6.6 Exam Questions – Section 9.6
    • 9.7 Firewalls
      • 9.7.1 Firewalls (8:01)
      • 9.7.2 Configuring Windows Firewall (7:24)
      • 9.7.3 Firewall Facts
      • 9.7.4 Configure the Windows Firewall
      • 9.7.5 Exam Questions – Section 9.7
  10. 10.0 System Management
    • 10.1 Applications
      • 10.1.1 Managing Applications (9:22)
      • 10.1.2 Application Facts
      • 10.1.3 Exam Questions – Section 10.1
    • 10.2 Updates
      • 10.2.1 Updates (6:26)
      • 10.2.2 Update Facts
      • 10.2.3 Using Windows Update (5:51)
      • 10.2.4 Configure Windows Update
      • 10.2.5 Performing a Firmware Update (10:22)
      • 10.2.6 Exam Questions – Section 10.2
    • 10.3 System Protection
      • 10.3.1 System Protection (12:30)
      • 10.3.2 Backup Facts
      • 10.3.3 Using Ntbackup (9:48)
      • 10.3.4 Creating Backups in Windows Vista and Windows 7 (10:03)
      • 10.3.5 Back Up the Computer
      • 10.3.6 Using Restore Points (19:55)
      • 10.3.7 Create a Restore Point
      • 10.3.8 Using Previous Versions (5:13)
      • 10.3.9 Exam Questions – Section 10.3
    • 10.4 Virtual Memory
      • 10.4.1 Virtual Memory (10:45)
      • 10.4.2 Managing the Paging File (3:30)
      • 10.4.3 Virtual Memory Facts
      • 10.4.4 Configure Virtual Memory
      • 10.4.5 Exam Questions – Section 10.4
    • 10.5 System Errors
      • 10.5.1 Troubleshooting Lockups (16:23)
      • 10.5.2 System Errors Facts
      • 10.5.3 Boot Options (9:21)
      • 10.5.4 Using Advanced Boot Options (8:27)
      • 10.5.5 Windows Boot Options
      • 10.5.6 Exam Questions – Section 10.5
    • 10.6 System Recovery
      • 10.6.1 System Recovery (13:53)
      • 10.6.2 Using Windows Recovery Options (5:38)
      • 10.6.3 Using Restore Tools (8:19)
      • 10.6.4 System Recovery Facts
      • 10.6.5 Exam Questions – Section 10.6
  11. 11.0 Windows Installation
    • 11.1 Pre-installation
      • 11.1.1 Windows Versions (9:37)
      • 11.1.2 Pre-installation Planning (11:05)
      • 11.1.3 Windows Versions Facts
      • 11.1.4 Installation Planning Facts
      • 11.1.5 Verifying System Compatibility (5:01)
      • 11.1.6 Exam Questions – Section 11.1
    • 11.2 Installation
      • 11.2.1 Windows Installation (9:18)
      • 11.2.2 Preparing Disks for Installation (9:55)
      • 11.2.3 Prepare Disks for Installation 1
      • 11.2.4 Prepare Disks for Installation 2
      • 11.2.5 Installing Windows (11:08)
      • 11.2.6 Installation Facts
      • 11.2.7 Exam Questions – Section 11.2
    • 11.3 Post Installation
      • 11.3.1 Post Installation (1:06)
      • 11.3.2 Post Installation Facts
      • 11.3.3 Migrating User Data (8:07)
      • 11.3.4 Exam Questions – Section 11.3

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